Privacy Policy

Privacy Policy

Rolling Returns Investments Private Ltd having ARN 156465 (“Company,” “We,” or “Us”) operates the

website MFstreet and/or the mobile application “MFstreet” (collectively referred to as the “Platform”) is

committed to protecting your privacy and the information that you share while using the platform. We

highly esteem the trust you place in us. Thereby we protect your transactions and information using

highest security measures.

This Privacy Policy specifies the manner in which collected personal data and other information are dealt

with or otherwise handled by the Company. This Privacy Policy does not apply to information that You

provide to, or that is collected by, any third-party through the Platform, and any Third-Party Sites that You

access or use in connection with the services offered on the Platform.

Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your

personal information and availing the services on the platform. By using the Website, you accept and

agree to be bound and abide by the terms and conditions of this privacy policy. If you do not want to agree

to these, you must not register to avail the service of the Website.

Security Of Your Information

We collect Personal Information (defined below) from You when You register or set up an account with

Us on the Platform. You can browse certain sections of the Platform without being a registered member,

however, to avail certain Services on the Platform (such as investing in funds) You are required to register

with Us. Registering for a service on our platform requires the creation of a Login ID and Password by you

to ensure the privacy and security of the information you provide.

Every time you login to our website, we use, inter alia, the latest authentication and encryption protocols

(TLS 1.2) along with session time outs, firewalls to protect your account from unauthorized access. Your

password information is not accessible to anyone including us and can only be changed/updated by you

using a two-factor authentication process

In some special cases, if you need the help of our team to invest on your behalf and manage your portfolio,

our team will log in to your account with your appropriate permission to help you purchase funds. This

assistance does not apply to payment locations. Our team does not interfere in payment services. Use of

this service by our company is entirely at your discretion.

We may offer the use of social media logins such as Google based login. To enable you to conveniently

create an account and register yourselves on our website. By enabling the use of these credentials, we

offer you the convenience of not having to create and remember a fresh user ID and password. Such

service, its availability and the privacy of your login information are governed by the terms and conditions

of the respective service providers. Whilst we do take adequate measures to safeguard your information,

we do not take responsibility of your information in case of a security breach at these service providers or

in case you share your login information with anyone or in case your social media account was to get

hacked. We require you to maintain adequate confidentiality of your social login information and use this

facility after due consideration and with appropriate caution.

Non-Personal Information?

We may also collect certain non-personal information, such as Your internet protocol address, web

request, operating system, browser type, URL, internet service provider, IP address, aggregate user data,

browser type, software and hardware attributes, pages You request, and cookie information, etc. which

will not identify with You specifically (“Non – Personal Information”), while You browse, access or use the

Platform. We receive and store Non – Personal Information, by the use of data collection devices such as

“cookies” on certain pages of the Platform, in order to help and analyze Our web – page flow, track user

trends, measure promotional effectiveness, and promote trust and safety. We offer certain additional

features on the Platform that are only available through the use of a “cookie”. We place both permanent

and temporary cookies in Your computer’s hard drive.

Personal Information?

This Privacy Policy applies to information (“Personal Information”) that:

• You may provide to Us voluntarily while registering on Our Platform for using Our Services, such

as mobile number, email address, password, date of birth, gender, Permanent Account Number

(PAN), signature, marital status, nominee details, We may also ask You for certain financial

information, including Your billing address, bank account details, other payment related details

or other payment method data, and debit instructions or other standing instructions to process

payments for the Services. We may ask You to provide certain additional information about

Yourself on a case to case basis. All information disclosed by You shall be deemed to be disclosed

willingly and without any coercion. No liability pertaining to the authenticity/

genuineness/misrepresentation/fraud/negligence, etc. of the information disclosed shall lie on

the Company nor will the Company be in any way responsible to verify any information obtained

from You.

• We may retrieve from Your records available with third party including from Know Your Customer

(KYC) Registration Agency (CVL KRA) such as name, KYC details, KYC status, father’s name,

occupation, address details and related documents.

• Further, if You choose to invest through the Platform, We will also collect information about Your

transactions including transaction status and details and Your investment behavior.

Mobile platform

Along with the above, when and if You download and/or use the Platform through Your mobile, we may

receive information about Your location, Your IP address, and/or your mobile device, including a unique

identifier number for Your device. We may use this information to provide You with location-based

Services including but not limited to search results and other personalized content. You can withdraw

Your consent at any time by disabling the location-tracking functions on Your mobile. However, this may

affect Your enjoyment of certain functionalities on Our Platform.

Information Sharing?

This information will be stored with us and shared with select third parties such as our group companies,

Asset Management Companies (AMC), Registrar and Transfer Agents, BSE and affiliate companies,

payment gateway providers in order to enable us to complete your registration as a client with us and to

process any transaction requests that you authorize, maintain a record of your transactions and holdings,

generate and send reminders, alerts, notifications to you for transactions, upcoming funds transfers etc.

When we use other companies to provide services for us, we require them to protect the confidentiality

of personal information about you that they receive from us. The information is disclosed on a need-to-

know basis. We may use third party service providers to enable us in providing some services to you such

as sending e-mail messages to you and tracking them on our behalf, collecting a fee for our services, and

providing technical support that can contact you regarding an issue with any feature or functionality on

our website.

When you provide us with your personal information either while setting up an account with us or later,

it is kept maintained by the division that is responsible for your account management. You can view and/or

update/edit this information by logging on to your account through our website, e-mailing us or calling

customer service.

Personal information collected will not be used for any purposes other than as mentioned herein. You

may withdraw your consent for the use of the personal information at any time by contacting us.

Grievance Redressal

We comply with the requirements of the Information Technology (Reasonable Security Practices and

Procedures and Sensitive Personal Data or Information) Rules, 2011. And for the purposes of this act, we

have designated “Shruti Bhargava” as the Grievance Officer. The Grievance Officer may be reached by

writing to “support@mfstreet.com”